The entrepreneurial servant leadership model on social enterprise performance in Malaysia

• Main Author: Mohamad, Maizura
• Format: Thesis
• Language: English; English
• Published: 2015
• Subjects: H Social Sciences (General); HM Sociology
• Online Access: http://eprints.utem.edu.my/id/eprint/20488/1/The%20Entrepreneurial%20Servant%20Leadership%20Model%20On%20Social%20Enterprise%20Performance%20In%20Malaysia.pdf; http://eprints.utem.edu.my/id/eprint/20488/2/The%20entrepreneurial%20servant%20leadership%20model%20on%20social%20enterprise%20performance%20in%20Malaysia.pdf; http://eprints.utem.edu.my/id/eprint/20488/; https://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=105891

Over the years organizations have identified that leadership is a key factor in achieving organizational effectiveness and efficiency. Issues of leadership and mismanagement in cooperatives can put down the performance of economic and social development of the country. It is important to structure the cooperative’s organization that can allow building the strength and bringing lasting benefits to their members. With a good leadership framework and governance, it can help cooperatives in discharging its accountability to its members and stakeholders. This study, by drawing attention to the effect that servant leadership attributes can have positive relationship on cooperative’s performance, has contributed to the body of knowledge on leadership in social enterprise. The study results that a cooperative’s leader who practices servant leadership may contribute to enhance the performance. Servant leadership is a leader that serves others first with humility and joy in organizational culture in which all stakeholders’ feel satisfied. The purpose of this study is to identify the relationship of servant leadership (SL) on social enterprise (cooperative) performance. The second goal is to evaluate the entrepreneurial orientation (EO) as mediating role between servant leadership and cooperative’s performance. This research analyses the survey responses of 378 cooperative’s top management in Peninsular Malaysia. The data were analysed using Structural Equation Model (SEM). The overall findings show that servant leadership and entrepreneurial orientation (Entrepreneurial Servant Leadership - ESL) can be one of the ideal approach for cooperative’s leader in managing good governance and wellbeing of their members and community because it shows a positive significant relationship on cooperative’s performance when EO mediates the relationship between servant leadership and cooperative’s performance. Practicing ESL in cooperative becomes the best means of differentiating the collectivist enterprise from the capitalist entrepreneur. The combination of SL and EO allow the creation of a value in cooperative, no longer merely of use, nor just in relation to an immediate community, but also at the macro level.