The Use Of Information System For Knowledge Management: The Case Study Of A Malaysian Public Listed Company

• Main Authors: Mohd Ridzuan, Nordin, Kalumpha, Rhodrick Junaid, Ismail, Albert Feisal
• Format: Conference or Workshop Item
• Language: English
• Published: 2004
• Subjects: T Technology (General); TK Electrical engineering. Electronics Nuclear engineering
• Online Access: http://eprints.utem.edu.my/id/eprint/20171/1/THE%20USE%20OF%20INFORMATION%20SYSTEM%20FOR%20KNOWLEDGE%20MANAGEMENT%20THE%20CASE%20STUDY%20OF%20A%20MALAYSIAN%20PUBLIC%20LISTED%20COMPANY-RIDZUAN%20NORDIN-MAK%2000684%20RAF.pdf; http://eprints.utem.edu.my/id/eprint/20171/

This paper reports on the research in progress to investigate how a large Malaysian corporation integrates knowledge management activities with existing organizational structure and to pinpoint opportunities in this regard. The top management of the corporation is sensitive on the importance of managing knowledge. Information system and information technologies are deployed for the purpose of supporting Telekom Malaysia Berhad (TMB) business operation. They are however yet to be integrated for knowledge management purpose. It was also observed that there is still area of opportunities for the integration of knowledge management in the way TMB manage its operation.