APA Citation

Siti Hajar , M., & Siti Hajar, M. (2014). The impact of customer relationship management on business performance. Chapter 9. McGraw-Hill.

Chicago Style Citation

Siti Hajar , Mohamad, and Mohamad Siti Hajar. The Impact of Customer Relationship Management On Business Performance. Chapter 9. McGraw-Hill, 2014.

MLA Citation

Siti Hajar , Mohamad, and Mohamad Siti Hajar. The Impact of Customer Relationship Management On Business Performance. Chapter 9. McGraw-Hill, 2014.

Warning: These citations may not always be 100% accurate.