Family care givers satisfaction towards nursing care of neurosurgery patients at Hospital Universiti Sains Malaysia (Hospital USM)
Family caregiver’s satisfaction is one of the important elements to measure the quality of care provided by the nurses. This study to determine the family caregivers satisfaction towards nursing care of neuro patients, identify the aspects of nursing care that the most family caregivers satisfied...
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| Main Author: | |
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| Format: | Monograph |
| Language: | English |
| Published: |
Universiti Sains Malaysia
2015
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| Subjects: | |
| Online Access: | http://eprints.usm.my/60300/1/NUR%20ILIANI%20SHUHADA%20BINTI%20SHUHAIDI%20-%20e.pdf http://eprints.usm.my/60300/ |
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| Summary: | Family caregiver’s satisfaction is one of the important elements to measure the
quality of care provided by the nurses. This study to determine the family caregivers
satisfaction towards nursing care of neuro patients, identify the aspects of nursing care
that the most family caregivers satisfied and dissatisfied and to identify the
association between selected demographic data (gender, marital status and level of
education) and the family caregivers satisfaction towards nursing care of neuro
patients at Hospital USM. A non-experimental and cross sectional study was used.
Respondents were recruited from non-probability and purposive sampling method.
Research study was carried out through the use of questionnaire which consists of two
sections which are the family caregivers’ socio demographic data and the satisfaction
level towards nursing care by Haya Al- Fozan (2013). The study setting involved
neuro ward at Hospital USM (2 Intan, 3 Utara and 1 Selatan). There are total of forty
five family caregivers participated in this study. Data collected were analysed using
SPSS software version 21.0. For descriptive statistics, mean, standard deviation,
frequency and percentage were used to describe the data. For inferential statistics,
Pearson Chi Square and Fishers exact test were used in this study. The finding of this
study shows that most of family caregivers satisfied with the nursing care provided.
However there are several aspects that most family caregivers dissatisfied which are
knowledge and providing information, clinical skills and caring. Most of respondents
satisfied with the decision making, communication skills, family involvement and
professional behaviour. There is no significant association between the selected socio
demographic data and satisfaction level. |
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