The Effect Of Subjective Career Success And Well-Being On Doctors' Turnover Intention: The Moderating Role Of Work-Life Balance

• Main Author: Sahul Hameed, Noor Azeema
• Format: Thesis
• Language: English
• Published: 2022
• Subjects: H1-99 Social sciences (General)
• Online Access: http://eprints.usm.my/60069/1/24%20Pages%20from%20NOOR%20AZEEMA%20BINTI%20SAHUL%20HAMEED.pdf; http://eprints.usm.my/60069/

Human capital is essential to the sustainability of organisational function. In view of this, the public healthcare sector in Malaysia is struggling to sustain its operations of offering high-quality treatments, due to the turnover rates of specialised and experienced medical doctors. Prior research on turnover focussed on objective factors such as pay and promotion. However, very little work has been directed to how the subjective career success factors influence well-being and turnover intention. Hence, this study investigates the influence of subjective success, namely recognition, meaningful work, influence, growth and development, and satisfaction on well-being and turnover intention of medical doctors. The moderating role of work-life balance on turnover intention of medical doctors was also examined in this research. The social exchange theory is employed to support this study. This study is a cross-sectional study that uses the primary survey questionnaire method. A total of 289 questionnaires was analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) for hypotheses testing. The results showed that satisfaction is the most salient variable affecting well-being followed by recognition and influence. Well-being lowers turnover intention and mediates the relationship between satisfaction and turnover intention. Interestingly, work-life balance was found to act as a moderator between well-being and turnover intention.