Philosophical Tools Of Lean Six Sigma In Service Sector: Implications For Organisational Learning

• Main Author: Ezra Tan, Yi Chyn
• Format: Monograph
• Language: English
• Published: Universiti Sains Malaysia 2022
• Subjects: T Technology; TJ Mechanical engineering and machinery
• Online Access: http://eprints.usm.my/55450/1/Philosophical%20Tools%20Of%20Lean%20Six%20Sigma%20In%20Service%20Sector%20Implications%20For%20Organisational%20Learning_Ezra%20Tan%20Yi%20Chyn.pdf; http://eprints.usm.my/55450/

Due to the comprehensiveness and effectiveness of Lean Six Sigma (LSS), it has become one of the most popular methodologies in various industries over the past decades. However, many LSS practitioners only treat LSS as a mere toolbox instead of applying its philosophy. This paper aims to present t...