Internal Marketing: Using Marketing-Like Approaches To Build Business Competencies And Improve Performance In Large Malaysian Corporations

This study was conducted to make substantial progress in building theory about customer-focused organisations and its impact on business competencies and performance. To date, it is the first empirical attempt to gain knowledge on internal marketing (IM) implementation using a 'marketing-lik...

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書目詳細資料
Main Authors: M. Saad, Norizan, K. Ahmed, Pervaiz, Mohammed Rafiq, Mohammed Rafiq
格式: Article
語言:English
出版: Asian Academy of Management (AAM) 2002
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在線閱讀:http://eprints.usm.my/35604/1/AAMJ_7-2-3.pdf
http://eprints.usm.my/35604/
http://web.usm.my/aamj/7.2.2002/AAMJ%207-2-3.pdf
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