Improving student satisfaction through total quality management.

In the higher education blueprint 2013-2025, the Malaysian government outlines a vision for transforming the country’s higher education sector by focusing on system improvements on access, equity and quality of education. The overall arching goal is to produce graduates with 21st century skills thro...

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Main Author: Shuib, Munir
Format: Article
Language:English
Published: National Higher Education Research Institute, Universiti Sains Malaysia 2015
Subjects:
Online Access:http://eprints.usm.my/35166/1/BULLETIN_JANUARI_2015_PART_2.pdf
http://eprints.usm.my/35166/
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spelling my.usm.eprints.35166 http://eprints.usm.my/35166/ Improving student satisfaction through total quality management. Shuib, Munir LB2300 Higher Education In the higher education blueprint 2013-2025, the Malaysian government outlines a vision for transforming the country’s higher education sector by focusing on system improvements on access, equity and quality of education. The overall arching goal is to produce graduates with 21st century skills through a sustainable education system that meets high international quality standards. National Higher Education Research Institute, Universiti Sains Malaysia 2015-01 Article PeerReviewed application/pdf en http://eprints.usm.my/35166/1/BULLETIN_JANUARI_2015_PART_2.pdf Shuib, Munir (2015) Improving student satisfaction through total quality management. Bulletin of Higher Education Research. pp. 5-8. ISSN 1675-6428
institution Universiti Sains Malaysia
building Hamzah Sendut Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Sains Malaysia
content_source USM Institutional Repository
url_provider http://eprints.usm.my/
language English
topic LB2300 Higher Education
spellingShingle LB2300 Higher Education
Shuib, Munir
Improving student satisfaction through total quality management.
description In the higher education blueprint 2013-2025, the Malaysian government outlines a vision for transforming the country’s higher education sector by focusing on system improvements on access, equity and quality of education. The overall arching goal is to produce graduates with 21st century skills through a sustainable education system that meets high international quality standards.
format Article
author Shuib, Munir
author_facet Shuib, Munir
author_sort Shuib, Munir
title Improving student satisfaction through total quality management.
title_short Improving student satisfaction through total quality management.
title_full Improving student satisfaction through total quality management.
title_fullStr Improving student satisfaction through total quality management.
title_full_unstemmed Improving student satisfaction through total quality management.
title_sort improving student satisfaction through total quality management.
publisher National Higher Education Research Institute, Universiti Sains Malaysia
publishDate 2015
url http://eprints.usm.my/35166/1/BULLETIN_JANUARI_2015_PART_2.pdf
http://eprints.usm.my/35166/
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score 13.154949