Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery
The objective of this study is to examine the influence of five independent variables of top management. Objektif kajian ini adalah untuk mengkaji pengaruh lima pembolehubah daripada pengurusan atasan, teknologi, komunikasi, latihan, dan perkerjaan pembelajaran ke arah pengoptimuman penyampaian p...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2012
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| Online Access: | http://eprints.usm.my/26706/1/INFORMATION_TECHNOLOGY_INFRASTRUCTURE_LIBRARY.pdf http://eprints.usm.my/26706/ |
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