Cover Image

The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang

Kajian ini bertujuan untuk mengetahui dengan lebih mendalam mengenai kualiti perkhidmatan dari sudut pandangan kakitangan di Majlis Perbandaran Pulau Pinang(MPPP) The aim of the study is to investigate Service Quality perceived by employees in Majlis Perbandaran Pulau Pinang...

Full description

Saved in:
Bibliographic Details
Main Author: Kamalul Ariffin, Suhaida
Format: Thesis
Language:English
Published: 2005
Subjects:
HF5001-6182 Business
Online Access:http://eprints.usm.my/25640/1/THE_EFFECT_OF_EMPLOYEES_COMPETENCIES_ON_PERCEIVED_SERVICE_QUALITY_AT_MAJLIS_PERBANDARAN_PULAU_PINANG.pdf
http://eprints.usm.my/25640/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.usm.eprints.25640
record_format eprints
spelling my.usm.eprints.25640 http://eprints.usm.my/25640/ The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang Kamalul Ariffin, Suhaida HF5001-6182 Business Kajian ini bertujuan untuk mengetahui dengan lebih mendalam mengenai kualiti perkhidmatan dari sudut pandangan kakitangan di Majlis Perbandaran Pulau Pinang(MPPP) The aim of the study is to investigate Service Quality perceived by employees in Majlis Perbandaran Pulau Pinang (MPPP) 2005-05 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/25640/1/THE_EFFECT_OF_EMPLOYEES_COMPETENCIES_ON_PERCEIVED_SERVICE_QUALITY_AT_MAJLIS_PERBANDARAN_PULAU_PINANG.pdf Kamalul Ariffin, Suhaida (2005) The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang. Masters thesis, USM.
institution Universiti Sains Malaysia
building Hamzah Sendut Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Sains Malaysia
content_source USM Institutional Repository
url_provider http://eprints.usm.my/
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Kamalul Ariffin, Suhaida
The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang
description Kajian ini bertujuan untuk mengetahui dengan lebih mendalam mengenai kualiti perkhidmatan dari sudut pandangan kakitangan di Majlis Perbandaran Pulau Pinang(MPPP) The aim of the study is to investigate Service Quality perceived by employees in Majlis Perbandaran Pulau Pinang (MPPP)
format Thesis
author Kamalul Ariffin, Suhaida
author_facet Kamalul Ariffin, Suhaida
author_sort Kamalul Ariffin, Suhaida
title The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang
title_short The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang
title_full The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang
title_fullStr The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang
title_full_unstemmed The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang
title_sort effect of employees competencies on perceived service quality at majlis perbandaran pulau pinang
publishDate 2005
url http://eprints.usm.my/25640/1/THE_EFFECT_OF_EMPLOYEES_COMPETENCIES_ON_PERCEIVED_SERVICE_QUALITY_AT_MAJLIS_PERBANDARAN_PULAU_PINANG.pdf
http://eprints.usm.my/25640/
_version_ 1643705903626584064
score 13.159267

Similar Items