Understanding corporate social responsibility: A survey of Malaysian Muslim managers

• Main Authors: Muwazir M.R., Abdul Hadi N., Nasohah Z., Kamri N.A., Madun A., Noordin K., Sarif S., Yusof M
• Format: Article
• Language: English
• Published: 2017
• Subjects: Corporate social responsibility; Culture; Islam; Islamic corporate social responsibility; Malaysia; Managers
• Online Access: http://ddms.usim.edu.my:80/jspui/handle/123456789/15437

The objective of this paper is to explore the level of understanding of the Malaysian Muslim managers in financial sector towards corporate social responsibility (CSR) issues and practices. A total of 243 responses were analysed in different segments of financial institutions in Malaysia. The questionnaire was used to measure the perceptions and awareness of the respondents towards CSR concept and commitment. The results indicate that, in general, Muslim managers demonstrate a growing concern towards CSR practices in Malaysia. However, the result from factor analysis reveals that Muslim managers perceived public maslahah and religious activities as the most important CSR commitment. The findings provide useful implication for the effective and efficient management of CSR across financial services sector in Malaysia.