Design Help Desk System using GSM Modem for Call Centre in the Automobile Industry
This project focuses mainly on System Development Life Cycle Methodology on how to develop software that using the principles in the System Development Life Cycle. In stage of system analysis, we use the Unified Modelling Language (UML). This system provides additional functions like keeping a histo...
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| Main Authors: | , , , |
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| Format: | Conference Paper |
| Language: | English |
| Published: |
2009
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| Online Access: | http://dspace.unimap.edu.my/xmlui/handle/123456789/1534 http://hdl.handle.net/123456789/1534 |
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