Development and validation of an organizational citizenship behavior instrument among secondary school teachers in Malaysia

• Main Author: Ismail, Suriani
• Format: Thesis
• Language: English
• Published: 2021
• Subjects: Organizational behavior; School management and organization - Malaysia; Teachers - Attitudes
• Online Access: http://psasir.upm.edu.my/id/eprint/99363/1/FPP%202021%203%20IR.pdf; http://psasir.upm.edu.my/id/eprint/99363/

Organizational citizenship behavior (OCB) refers to the behavior of employees, which typically exceeds their official duties and helps to increase organizational performance. Many studies on OCB have been conducted in organizations, however, scholars have only developed validated OCB scales in...