Information Technology Usage and Its Relationship With Job Characteristics among Administrative Support Personnel in the Malaysian Service Industry

• Main Author: Raja Mustapha, Raja Munirah
• Format: Thesis
• Language: English; English
• Published: 2002
• Subjects: Service industries - Information technology - Malaysia.; Office management - Research - Malaysia.
• Online Access: http://psasir.upm.edu.my/id/eprint/9294/1/FPP_2002_19.pdf; http://psasir.upm.edu.my/id/eprint/9294/

Information technologies have fostered changes in job responsibilities, task content, and human interactions. The changing tools, methods and strategies of businesses compel workers worldwide in all capacities to re-examine and re-evaluate their skills and knowledge. Consequently, this change has...