Visitors’ satisfaction towards service quality at Paya Beach Spa and Dive Resort, Tioman Island
This study was conducted to assess the visitors’ satisfaction towards the service quality offered by Paya Beach Spa and Dive Resort. Although this resort has a 3-star online rating reviews, it still lacks on the service quality resulting in many complaints and customers’ dissatisfaction. Due to mons...
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| Format: | Project Paper Report |
| Language: | English |
| Published: |
2018
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| Online Access: | http://psasir.upm.edu.my/id/eprint/91425/1/FH%202018%20135%20IR.pdf http://psasir.upm.edu.my/id/eprint/91425/ |
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