Crisis informatics in the context of social media crisis communication: theoretical models, taxonomy, and open issues

• Main Authors: Bukar, Umar Ali, A. Jabar, Marzanah, Sidi, Fatimah, Nor, Rozi Nor Haizan, Abdullah, Salfarina, Othman, Mohamed
• Format: Article
• Language: English
• Published: Institute of Electrical and Electronics Engineers 2020
• Online Access: http://psasir.upm.edu.my/id/eprint/88302/1/ABSTRACT.pdf; http://psasir.upm.edu.my/id/eprint/88302/; https://ieeexplore.ieee.org/document/9220091

The involvement application and use of crisis and emergency management and communication are increasing rapidly. This study conducts a systematic literature review to identify the development of theoretical models in the area of social media crisis communication and management. The study aims to rev...