Analysis and development of customer billing telephony system

• Main Authors: Bidin, Raziera, Kamaruddin, Azrina, Che Pa, Noraini
• Format: Article
• Language: English
• Published: University of Baghdad 2019
• Online Access: http://psasir.upm.edu.my/id/eprint/80631/1/TELE.pdf; http://psasir.upm.edu.my/id/eprint/80631/; https://www.iasj.net/iasj?func=fulltext&aId=164954

The telecommunications industry has gone through series of development efforts to provide quality services to their consumers. Generally, telecommunication industry provides two main services such as telephony and internet which involved customer registration, billing and payment. However, the chall...