Effects of service quality, Umrah experience, place attachment, pilgrims memory and satisfaction on behavioural intentions of Umrah pilgrims

• Main Author: Sherbini, Ayman Ali H
• Format: Thesis
• Language: English
• Published: 2018
• Subjects: Tourism - Research; Tourism - Religious aspects - Islam
• Online Access: http://psasir.upm.edu.my/id/eprint/79359/1/GSM%202019%204%20IR.pdf; http://psasir.upm.edu.my/id/eprint/79359/

The research in religious tourism that is focusing on understanding tourist behavioural intentions is still limited, especially the research related to Islamic tourism. Umrah, as one of the most important rituals in Islam, need further understanding in terms of the quality services provided and pilg...