Foragent export agent
This case is about the process a forwarding agent had to undergo to document three major processes: importing, exporting, and billing. These major processes were recorded and tabulated to facilitate (1) easy understanding of the processes and (2) reengineering of processes. The case is appropriate f...
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| Language: | English |
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Universiti Putra Malaysia Press
2008
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| Online Access: | http://psasir.upm.edu.my/id/eprint/727/1/Abstract_bab03.pdf http://psasir.upm.edu.my/id/eprint/727/ |
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my.upm.eprints.7272016-03-30T04:46:13Z http://psasir.upm.edu.my/id/eprint/727/ Foragent export agent Busu, Ruhana Mohamed, Zainal Abidin Tan, H. T. This case is about the process a forwarding agent had to undergo to document three major processes: importing, exporting, and billing. These major processes were recorded and tabulated to facilitate (1) easy understanding of the processes and (2) reengineering of processes. The case is appropriate for small and medium enterprises to follow in documenting processes and reengineering them by merging, collapsing and removing, and rearranging. The case also suggests ways to insert technologies and innovations at appropriate steps of the processes. Universiti Putra Malaysia Press 2008 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/727/1/Abstract_bab03.pdf Busu, Ruhana and Mohamed, Zainal Abidin and Tan, H. T. (2008) Foragent export agent. Asian Journal of Case Research, 1 (1). pp. 19-41. ISSN 1985-4579 |
| institution |
Universiti Putra Malaysia |
| building |
UPM Library |
| collection |
Institutional Repository |
| continent |
Asia |
| country |
Malaysia |
| content_provider |
Universiti Putra Malaysia |
| content_source |
UPM Institutional Repository |
| url_provider |
http://psasir.upm.edu.my/ |
| language |
English |
| description |
This case is about the process a forwarding agent had to undergo to document three major processes: importing, exporting, and billing. These major processes were recorded and tabulated to facilitate (1) easy understanding of the processes and (2) reengineering of processes. The case is appropriate for small and medium enterprises to follow in
documenting processes and reengineering them by merging, collapsing and removing, and rearranging. The case also suggests ways to insert technologies and innovations at appropriate steps of the processes. |
| format |
Article |
| author |
Busu, Ruhana Mohamed, Zainal Abidin Tan, H. T. |
| spellingShingle |
Busu, Ruhana Mohamed, Zainal Abidin Tan, H. T. Foragent export agent |
| author_facet |
Busu, Ruhana Mohamed, Zainal Abidin Tan, H. T. |
| author_sort |
Busu, Ruhana |
| title |
Foragent export agent |
| title_short |
Foragent export agent |
| title_full |
Foragent export agent |
| title_fullStr |
Foragent export agent |
| title_full_unstemmed |
Foragent export agent |
| title_sort |
foragent export agent |
| publisher |
Universiti Putra Malaysia Press |
| publishDate |
2008 |
| url |
http://psasir.upm.edu.my/id/eprint/727/1/Abstract_bab03.pdf http://psasir.upm.edu.my/id/eprint/727/ |
| _version_ |
1643821900709756928 |
| score |
13.160551 |