Productive practices of Hotel Management System using usability approach: a case study

• Main Authors: Pa, Noraini Che, Hassan, Sa’adah, Husin, Nur Shuhada, Ban, Ainita
• Format: Article
• Language: English
• Published: American Scientific Publishers 2016
• Online Access: http://psasir.upm.edu.my/id/eprint/53681/1/Productive%20practices%20of%20Hotel%20Management%20System%20using%20usability%20approach%20a%20case%20study.pdf; http://psasir.upm.edu.my/id/eprint/53681/; https://www.ingentaconnect.com/content/asp/asl/2016/00000022/00000008/art00009;jsessionid=ap7jb5lke200.x-ic-live-03

Hospitality industry encompasses a variety of service industries that include food service, tourism and hotels. Nowadays, hospitality industry has turned to IT as a way to cope with an environment characterized by globalization, competition, high client turnover, and rising guest expectations. Commo...