Review of social media potential on knowledge sharing and collaboration in tourism industry

• Main Authors: Nezakati, Hossein, Amidi, Asra, Jusoh, Yusmadi Yah, Moghadas, Shayesteh, Abdul Aziz, Yuhanis, Sohrabinezhadtalemi, Roghayeh
• Format: Conference or Workshop Item
• Published: Elsevier (ScienceDirect) 2014
• Online Access: http://psasir.upm.edu.my/id/eprint/38823/

Social media have revolutionized communication in tourism industry. Review of the current literature revealed that previous studies have examined the role of information technology in tourism, but still there is a lack of study to reveal how social media promote knowledge sharing processes. To this...