The relationship between service quality and memorable tourism experience at Giant Panda Conservation Centre in Zoo Negara Malaysia

Service quality has always been the highlight in service-based sectors especially in the tourism sector where experience is their primary product. However, to be successful in this highly competitive tourism industry, bestowing visitors with great service quality and increase their positive memorabl...

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Bibliographic Details
Main Authors: Thoo, Poh Yee, Johari, Shazali, Ismail, Mohd Hafizal, Yee, Lai Ling, Hasan, Muhammad Luqman
Format: Article
Language:English
Published: Blue Eyes Intelligence Engineering & Sciences Publication 2019
Online Access:http://psasir.upm.edu.my/id/eprint/28232/1/The%20relationship%20between%20service%20quality%20and%20memorable%20tourism%20experience%20at%20Giant%20Panda%20Conservation%20Centre%20in%20Zoo%20Negara%20Malaysia.pdf
http://psasir.upm.edu.my/id/eprint/28232/
https://www.ijrte.org/download/volume-7-issue-5s/
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