Consumers' knowledge, attitudes, and usage of electronic banking technologies

• Main Authors: Sabri, Mohamad Fazli, Lee, Mei Cher
• Format: Article
• Language: English
• Published: Kementerian Perdagangan Dalam Negeri, Koperasi dan Kepenggunaan & Persatuan Ekonomi Pengguna dan Keluarga Malaysia 2011
• Online Access: http://psasir.upm.edu.my/id/eprint/22725/1/Consumers%27%20knowledge%2C%20attitudes%2C%20and%20usage%20of%20electronic%20banking%20technologies.pdf; http://psasir.upm.edu.my/id/eprint/22725/; http://macfea.com.my/?page_id=288

In Malaysia, e-banking represents a relatively small portion of customers compared to the United States (US) where more than 30 billion households own PCs to manage their financial affairs. The main obstacle to the acceptance of e-banking in Malaysia is the lack of market awareness. This indicates t...