Utilizing usability evaluating model in applying CMM to improve.
Maintenance plays an important role in the life cycle of a software product. It is estimated that there are more than 100 billion lines of code in production in the world. As much as 80% of it is unstructured, patched and not well documented. Maintenance can alleviate these problems. The purpose o...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English English |
| Published: |
Canadian Center of Science and Education
2010
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| Online Access: | http://psasir.upm.edu.my/id/eprint/17566/1/Utilizing%20usability%20evaluating%20model%20in%20applying%20CMM%20to%20improve.pdf http://psasir.upm.edu.my/id/eprint/17566/ |
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| Summary: | Maintenance plays an important role in the life cycle of a software product. It is estimated that there are more
than 100 billion lines of code in production in the world. As much as 80% of it is unstructured, patched and not
well documented. Maintenance can alleviate these problems. The purpose of this paper is to explore the use of
the Capability Maturity Model (CMM) to improve the
quality of software maintenance process (SMP). The
architecture of the CMM model has been retained almost as is while its content, which was specific to the
development process, has been either modified or extende
d to take into account the characteristics specified to
the maintenance function, these characteristics were th
en organized into key process areas (KPAs) of CMM
model. This paper applied the definition of (ISO 9241-1
1, 1998) that examines effectiveness, efficiency, and
satisfaction. The emphasis will be given to the SMP activities |
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