Service quality perceptions between cooperative and Islamic banks of Britain

• Main Authors: Sadek, Daing Maruak, Zainal, Noor Saliza, Mohd Taher, Muhammad Saiful Islami, Yahya, Ahmad Fauzi, Shaharudin, Mohd Rizaimy, Noordin, Nazni, Zakaria, Zaherawati, Jusoff, Kamaruzaman
• Format: Article
• Language: English
• Published: Science Publications 2010
• Online Access: http://psasir.upm.edu.my/id/eprint/16682/1/ajebasp.2010.1.5.pdf; http://psasir.upm.edu.my/id/eprint/16682/; http://thescipub.com/abstract/10.3844/ajebasp.2010.1.5

Problem statement: The objectives of this study were to determine mean comparison all 6 dimensions between Cooperative Bank (CB) and Islamic Bank of Britain (IBB) in Leicestershire, United Kingdom, to compare the ranking for CB and IBB based on the customers preference and lastly to identify the sim...