Mitigation of problems by Project Managers during industrial revolution 4.0 in the Klang Valley, Malaysia
Construction projects in Malaysia especially in Klang Valley are often challenged with issues such as delay, safety and quality because the issues kept recurring. These are common problems in this industry which are caused either by human behaviour, nature or working surrounding environment which...
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| Format: | Thesis |
| Language: | English |
| Published: |
2022
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| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/113371/1/113371.pdf http://psasir.upm.edu.my/id/eprint/113371/ |
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| Summary: | Construction projects in Malaysia especially in Klang Valley are often challenged with
issues such as delay, safety and quality because the issues kept recurring. These are
common problems in this industry which are caused either by human behaviour, nature
or working surrounding environment which influences the situation. Lack of
communication contributes most on the emerging issues. Strong communication
behaviour is important to mitigate the arising issues in construction projects. The
solutions had been suggested by the previous studies but the solution haven’t solved.
The existence of hierarchy in the workflow sometimes reduces the speed of the
construction work progress. The objectives are to identify the types of issues that are
commonly observed at construction site projects, to investigate the methods to solve
the issues observed at construction site projects and to determine the mitigation
methods to overcome the issues using relevant technologies of I.R 4.0 that match the
type of problems to improve the working climate. The implementation of I.R 4.0 in
construction projects seems effective to mitigate issues in construction projects as
compared to traditional methods. Most of the interviewees agree that the
implementation of I.R 4.0 as seen in the use of either gadgets, software or tools in their
working environment contribute to the efficiency of their work and smoothed the work
process among government sectors, government link companies, consultants and
contractors. The efficiency of the communication between the personnel involved
increases the success rate of the projects in terms of completion time. This study
applies a mixed-method approach which consists of survey and semi-structured
interviews. This is to ensure a rigorous study conduct where triangulation of data is
performed. 150 online and printed questionnaires were distributed to selected
respondents. Among these, the printed copies of the questionnaire were distributed to
government staffs, consultants and contractors. Out of the 150 questionnaires
distributed, only 36 were returned and analysed statistically using SPSS. The major
focus of the data collection process was the qualitative semi-structured interviews in
which eight participants were interviewed; whereas the other seven participants could
not be interviewed for personal reasons. The eight interviewees are two government
staff, one consultant and five contractors. The depth of information is obtained from the
qualitative data analysis. The interview sessions were conducted online due to the
restrictions enforced because of Covid-19 pandemic. Nvivo 1.6 was used for qualitative
data analysis after the transcription process was done. The results from the analysis
show that interviewees and respondents employing the I.R 4.0 tools in their projects
and will lead the road of successful in construction projects towards the future, and
ultimately, the use of these I.R 4.0 tools would benefit the construction project site
personnel to their working surrounding climate. |
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