The evidence of Industrial Revolution 4.0 through the Adoption of Financial Technology (FINTECH) during COVID-19 pandemic among Malaysians

• Main Authors: Alwi, Shaliza, Alpandi, Rabiatul Munirah, Yusof, Siti Hawa, Mohd Salleh, Masrina Nadia, Mohd Aslam, Siti Nor Aini, Roslan, Teh Raihana Nazirah, Ismail, Muhd Zulkifli, Tan, Say Peng
• Format: Article
• Published: Kalahari Journals 2022
• Online Access: http://psasir.upm.edu.my/id/eprint/103552/; https://kalaharijournals.com/ijme.php

This study aims to further analyze the factors that contribute to the adoption of Financial Technology (FINTECH) among Malaysians during the COVID-19 pandemic. Financial institutions all over the world have been grappling with the consequences of the COVID-19 pandemic and striving to understand the immediate challenges to society, economies, and the long-term implications on the interconnected financial system during this time of crisis. As a result, this study will provide light on society's desire to adopt FINTECH in the face of the epidemic. A total of 402 surveys were distributed and gathered from FINTECH users between the ages of 18 and 60. SPSS was then used to examine the data. Consumers' intentions to use e-wallets during the COVID-19 pandemic are heavily influenced by performance expectations, effort expectations, social influence, and government support, as per the research findings. During the COVID-19 epidemic in Malaysia, researchers discovered that trust variants had no impact on customers' willingness to use e-wallets.