Operational rules for implementing sincere software agents in corrective and preventive actions environment

• Main Authors: Jaafar, N.H., Ahmad, M.S., Ahmad, A.
• Format: Article
• Language: English
• Published: 2017
• Subjects: Corrective and preventive actions; Quality management; Sacrifice; Sincerity; Software agent
• Online Access: http://dspace.uniten.edu.my:8080/jspui/handle/123456789/3971

Organizational management that manifests favourable behavioural characters among organizational members brings many benefits to the organizations and their team members. Such successful management ideas, offer software agent technology researchers a model to adopt these behaviours in software agent-based systems. In this paper, we propose operational rules for implementing sincere and sacrifice characters of agents in agent-based systems for corrective and preventive actions in quality management environments. To ensure that a sacrifice agent still produces the best services for its own increasingly progressive task, our proposed agent-based system compares the urgency and importance of its current task and an incoming task. The rules for implementing sincere and sacrifice agent help us to formulate sincere behavior in the agent-based systems. © Springer International Publishing Switzerland 2015.