Behavior Intention of Chronic Illness Patients in Malaysia to Use IoT-based Healthcare Services

• Main Authors: Jawad H.H.M., Hassan Z.B., Zaidan B.B.
• Other Authors: 58492475500
• Format: Article
• Published: Science and Information Organization 2024
• Subjects: adoption; adoption theories; chronic disease; Internet of things; IoT; Diseases; Patient treatment; Adoption; Adoption theory; Behavioral intention; Chronic disease; Chronic illness; Healthcare industry; Healthcare services; Individual factors; Malaysia; Technological factors

The Internet of Things (IoT) has emerged as a trend in the healthcare industry to develop innovative solutions that enhance patient outcomes and operational efficiency. Healthcare has become more accessible, affordable, and efficient to sensors, wearables, and health monitors. The healthcare industry's adoption of the Internet of Things is lagging behind other sectors despite its many benefits. This study aims to investigate the extent to which chronic patients in Malaysia are using healthcare services made possible by the Internet of Things. To that end, this study proposes a unified framework to examine how these highlighted factors affect Behavioral Intention (BI) with regard to adopting IoT healthcare services. The innovation here is in bringing together three distinct theories: i) the Technology-Organization-Environment Framework (TOE), which is a framework for understanding how companies adopt new technologies