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Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia

Bus transportation; Buses; Developing nations; Load factors; Malaysia; Northern peninsular malaysia; Passenger loads; Public bus; Public transportation; Quality-of-service; Social mobility; Well being; Quality of service

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Main Authors: Norhisham S., Azlan N.N.I.M., Bakar M.F.A., Saad N.M., Fauzi W.A.F.W.M., Masjuki S.A., Ramli M.Z., Samsudin S.S.
Other Authors: 54581400300
Format: Conference Paper
Published: Springer Science and Business Media Deutschland GmbH 2023
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spelling my.uniten.dspace-271732023-05-29T17:40:30Z Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia Norhisham S. Azlan N.N.I.M. Bakar M.F.A. Saad N.M. Fauzi W.A.F.W.M. Masjuki S.A. Ramli M.Z. Samsudin S.S. 54581400300 57208010131 57199742143 56104855700 57768690300 57205237952 57195984780 57766985900 Bus transportation; Buses; Developing nations; Load factors; Malaysia; Northern peninsular malaysia; Passenger loads; Public bus; Public transportation; Quality-of-service; Social mobility; Well being; Quality of service Over the decade, Malaysia showed excellent improvement in upgrading social mobility as the country moving to become a developing nation. The important factor of social mobility that needs to be highlighted is transportation. Day-to-day activities require transportation to move from one place to another. Having systematic and reliable public transportation ensures the well-being and satisfaction of users. This paper proposes to determine the passenger load factor specifically for public bus transportation in Northern Peninsular Malaysia. The number of passengers and the number of seats in a bus is needed to rate the passenger load factor according to their Quality of Service (QOS) from Transit Capacity and Quality Service Manual (TCQSM) 3rd Edition. The results of passenger load factor for Kangar, Alor Setar, Georgetown, and Ipoh in Northern Peninsular Malaysia were found to be at 0.07, 0.23, 0.56, and 0.14 respectively. The capital cities investigated in this study are rated as A for their QOS except for Georgetown at B. Although the QOS rated as excellent, some aspects need to be improvised such as better on-time performance and longer duration of service hours to encourage more users of public bus transportation and eventually increase the passenger load factor. � 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG. Final 2023-05-29T09:40:29Z 2023-05-29T09:40:29Z 2022 Conference Paper 10.1007/978-3-030-99979-7_3 2-s2.0-85133024585 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85133024585&doi=10.1007%2f978-3-030-99979-7_3&partnerID=40&md5=78900b6b54bed932bab34e60f809adcf https://irepository.uniten.edu.my/handle/123456789/27173 243 21 28 Springer Science and Business Media Deutschland GmbH Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
description Bus transportation; Buses; Developing nations; Load factors; Malaysia; Northern peninsular malaysia; Passenger loads; Public bus; Public transportation; Quality-of-service; Social mobility; Well being; Quality of service
author2 54581400300
author_facet 54581400300
Norhisham S.
Azlan N.N.I.M.
Bakar M.F.A.
Saad N.M.
Fauzi W.A.F.W.M.
Masjuki S.A.
Ramli M.Z.
Samsudin S.S.
format Conference Paper
author Norhisham S.
Azlan N.N.I.M.
Bakar M.F.A.
Saad N.M.
Fauzi W.A.F.W.M.
Masjuki S.A.
Ramli M.Z.
Samsudin S.S.
spellingShingle Norhisham S.
Azlan N.N.I.M.
Bakar M.F.A.
Saad N.M.
Fauzi W.A.F.W.M.
Masjuki S.A.
Ramli M.Z.
Samsudin S.S.
Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia
author_sort Norhisham S.
title Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia
title_short Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia
title_full Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia
title_fullStr Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia
title_full_unstemmed Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia
title_sort determining of passenger load factor for public bus transportation in northern peninsular malaysia
publisher Springer Science and Business Media Deutschland GmbH
publishDate 2023
_version_ 1806424289464811520
score 13.188404

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