Using new forms of information and communication technologies to empower SMEs

article; communication technology; electronic commerce; entrepreneurship; food; human; partial least squares regression; structural equation modeling; trust

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Bibliographic Details
Main Authors: Jia S., Tseng H.-T., Shanmugam M., Rees D.J., Thomas R., Hajli N.
Other Authors: 57218452650
Format: Article
Published: Emerald Publishing 2023
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spelling my.uniten.dspace-266772023-05-29T17:36:09Z Using new forms of information and communication technologies to empower SMEs Jia S. Tseng H.-T. Shanmugam M. Rees D.J. Thomas R. Hajli N. 57218452650 56998153300 36195134500 57002292000 15038348200 55672739800 article; communication technology; electronic commerce; entrepreneurship; food; human; partial least squares regression; structural equation modeling; trust Purpose: Given the growing importance and demand for online food purchases, this study explores the new advancements in information and communication technologies (ICTs) by examining the key features of social commerce, trust and product�s attributes in the e-commerce environment. The aim is to investigate possible ICTs-related entrepreneurial opportunities in the food and beverage (F&B) industry. Design/methodology/approach: The study uses a survey to collect data and applies Smart partial least squares to test the model. Findings: The structural equation modelling results illustrated that social commerce constructs significantly impact trust, leading to customer�s purchase intention. Additionally, product�s attributes was found to have a significant relationship with customer�s purchase intention with trust being the most pertinent driver. Originality/value: This study contributes to the F&B literature by highlighting the role of new forms of technologies in entrepreneurship activities, especially for small and medium-sized enterprises. � 2022, Emerald Publishing Limited. Final 2023-05-29T09:36:09Z 2023-05-29T09:36:09Z 2022 Article 10.1108/BFJ-01-2021-0066 2-s2.0-85125404339 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85125404339&doi=10.1108%2fBFJ-01-2021-0066&partnerID=40&md5=62b6cba8a9dbab31672aa71ea00319ed https://irepository.uniten.edu.my/handle/123456789/26677 124 12 4833 4846 All Open Access, Green Emerald Publishing Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
description article; communication technology; electronic commerce; entrepreneurship; food; human; partial least squares regression; structural equation modeling; trust
author2 57218452650
author_facet 57218452650
Jia S.
Tseng H.-T.
Shanmugam M.
Rees D.J.
Thomas R.
Hajli N.
format Article
author Jia S.
Tseng H.-T.
Shanmugam M.
Rees D.J.
Thomas R.
Hajli N.
spellingShingle Jia S.
Tseng H.-T.
Shanmugam M.
Rees D.J.
Thomas R.
Hajli N.
Using new forms of information and communication technologies to empower SMEs
author_sort Jia S.
title Using new forms of information and communication technologies to empower SMEs
title_short Using new forms of information and communication technologies to empower SMEs
title_full Using new forms of information and communication technologies to empower SMEs
title_fullStr Using new forms of information and communication technologies to empower SMEs
title_full_unstemmed Using new forms of information and communication technologies to empower SMEs
title_sort using new forms of information and communication technologies to empower smes
publisher Emerald Publishing
publishDate 2023
_version_ 1806428442312310784
score 13.188404