Evaluating Passenger Load Factor of Public Bus Services in West Klang Valley
Buses; Landforms; Quality of service; Telecommunication services; Transportation; Urban transportation; Bus services; Passenger loads; Public transportation; Public transportation services; Services quality; Urban areas; Valley network; Waiting-time; Bus transportation
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2023
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my.uniten.dspace-257612023-05-29T16:13:57Z Evaluating Passenger Load Factor of Public Bus Services in West Klang Valley Norhisham S. Abu Bakar M.F. Abd Samad Z.H. Syamsir A. Zaini N. Katman H.Y. Ramli M.Z. 54581400300 57199742143 57215413227 57195320482 56905328500 55812804800 57195984780 Buses; Landforms; Quality of service; Telecommunication services; Transportation; Urban transportation; Bus services; Passenger loads; Public transportation; Public transportation services; Services quality; Urban areas; Valley network; Waiting-time; Bus transportation The Klang Valley Network Revamp was established in 2015 by Suruhanjaya Pengangkutan Awan Darat (SPAD) to improve the public transportation service quality in the Klang Valley. Upgrading the quality of bus services is one of the government�s initiatives to improve public transportation in urban areas. This study aimed to evaluate the passenger load factor of the public bus service in three different areas of the Klang Valley. Three routes, each at five different areas in the west side of Klang Valley were selected, which covered Klang, Shah Alam, Puchong, Kelana Jaya, and Petaling Jaya, in order to identify the total passenger load at these selected areas. The results showed that most of the routes have the Quality of Service (QOS) A, and there were several aspects that should be improvised, such as the waiting time during peak hours and the various destinations in the area of service. � Springer Nature Singapore Pte Ltd 2020. Final 2023-05-29T08:13:57Z 2023-05-29T08:13:57Z 2020 Book Chapter 10.1007/978-981-15-1193-6_11 2-s2.0-85080902443 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85080902443&doi=10.1007%2f978-981-15-1193-6_11&partnerID=40&md5=89a6fdb79a9ba4271ad3a63ceebe346a https://irepository.uniten.edu.my/handle/123456789/25761 59 95 102 Springer Scopus |
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| description |
Buses; Landforms; Quality of service; Telecommunication services; Transportation; Urban transportation; Bus services; Passenger loads; Public transportation; Public transportation services; Services quality; Urban areas; Valley network; Waiting-time; Bus transportation |
| author2 |
54581400300 |
| author_facet |
54581400300 Norhisham S. Abu Bakar M.F. Abd Samad Z.H. Syamsir A. Zaini N. Katman H.Y. Ramli M.Z. |
| format |
Book Chapter |
| author |
Norhisham S. Abu Bakar M.F. Abd Samad Z.H. Syamsir A. Zaini N. Katman H.Y. Ramli M.Z. |
| spellingShingle |
Norhisham S. Abu Bakar M.F. Abd Samad Z.H. Syamsir A. Zaini N. Katman H.Y. Ramli M.Z. Evaluating Passenger Load Factor of Public Bus Services in West Klang Valley |
| author_sort |
Norhisham S. |
| title |
Evaluating Passenger Load Factor of Public Bus Services in West Klang Valley |
| title_short |
Evaluating Passenger Load Factor of Public Bus Services in West Klang Valley |
| title_full |
Evaluating Passenger Load Factor of Public Bus Services in West Klang Valley |
| title_fullStr |
Evaluating Passenger Load Factor of Public Bus Services in West Klang Valley |
| title_full_unstemmed |
Evaluating Passenger Load Factor of Public Bus Services in West Klang Valley |
| title_sort |
evaluating passenger load factor of public bus services in west klang valley |
| publisher |
Springer |
| publishDate |
2023 |
| _version_ |
1806423271554416640 |
| score |
13.188404 |