Safe use of hospital information systems: an evaluation model based on a sociotechnical perspective

Errors; Hospitals; Instrument testing; Medical computing; Medical information systems; Quality control; Reliability analysis; Software design; Surveys; Conceptual model; Hospital information systems; Malaysian governments; Predictive capabilities; Safe use; Socio-technical perspective; Sociotechnica...

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Main Authors: Salahuddin L., Ismail Z., Raja Ikram R.R., Hashim U.R., Idris A., Ismail N.H., Hassan N.H., Abdul Rahim F.
Other Authors: 16234923400
Format: Article
Published: Taylor and Francis Ltd. 2023
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spelling my.uniten.dspace-255982023-05-29T16:11:30Z Safe use of hospital information systems: an evaluation model based on a sociotechnical perspective Salahuddin L. Ismail Z. Raja Ikram R.R. Hashim U.R. Idris A. Ismail N.H. Hassan N.H. Abdul Rahim F. 16234923400 25825017600 57205342306 55780796400 26422265900 57211997624 58085802800 57350579500 Errors; Hospitals; Instrument testing; Medical computing; Medical information systems; Quality control; Reliability analysis; Software design; Surveys; Conceptual model; Hospital information systems; Malaysian governments; Predictive capabilities; Safe use; Socio-technical perspective; Sociotechnical; Structural equation modelling (SEM); Information use; article; construct validity; error; factor analysis; government; hospital information system; human; human experiment; mediator; physician; questionnaire; reliability; software design; structural equation modeling; teamwork There is growing evidence that shows Hospital Information Systems (HIS) can pose risks to patient safety when they are poorly designed, implemented, or adopted. Most of the preventive solutions have focused on improving the software design, whereas, this study proposes a model for the safe use of HISs based on a sociotechnical perspective. A questionnaire survey was conducted to test the proposed model, in which a total of 364 medical doctors from three Malaysian government hospitals implementing the Total Hospital Information System (THIS) participated. Psychometric testing and factor analysis of the questionnaire instrument established its construct validity and reliability. Structural Equation Modelling (SEM) analysis showed knowledge, system quality, teamwork, and task stressor were the antecedents of safe use of a HIS that predicted the HIS use. In addition, HIS use is a predictor of the HIS use outcomes. Furthermore, HIS use is the mediator between antecedents of safe use of a HIS and the HIS use outcomes. The proposed model has portrayed predictive capability, implying that the model could effectively explain the safe use of a HIS and its outcomes. Hence, the model can provide a basis for evaluating the safe use of a HIS from a sociotechnical standpoint. � 2019, � 2019 Informa UK Limited, trading as Taylor & Francis Group. Final 2023-05-29T08:11:30Z 2023-05-29T08:11:30Z 2020 Article 10.1080/0144929X.2019.1597164 2-s2.0-85063481353 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85063481353&doi=10.1080%2f0144929X.2019.1597164&partnerID=40&md5=d40097f0fdd02e94dbb9a28cc57b1d8e https://irepository.uniten.edu.my/handle/123456789/25598 39 2 188 212 Taylor and Francis Ltd. Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
description Errors; Hospitals; Instrument testing; Medical computing; Medical information systems; Quality control; Reliability analysis; Software design; Surveys; Conceptual model; Hospital information systems; Malaysian governments; Predictive capabilities; Safe use; Socio-technical perspective; Sociotechnical; Structural equation modelling (SEM); Information use; article; construct validity; error; factor analysis; government; hospital information system; human; human experiment; mediator; physician; questionnaire; reliability; software design; structural equation modeling; teamwork
author2 16234923400
author_facet 16234923400
Salahuddin L.
Ismail Z.
Raja Ikram R.R.
Hashim U.R.
Idris A.
Ismail N.H.
Hassan N.H.
Abdul Rahim F.
format Article
author Salahuddin L.
Ismail Z.
Raja Ikram R.R.
Hashim U.R.
Idris A.
Ismail N.H.
Hassan N.H.
Abdul Rahim F.
spellingShingle Salahuddin L.
Ismail Z.
Raja Ikram R.R.
Hashim U.R.
Idris A.
Ismail N.H.
Hassan N.H.
Abdul Rahim F.
Safe use of hospital information systems: an evaluation model based on a sociotechnical perspective
author_sort Salahuddin L.
title Safe use of hospital information systems: an evaluation model based on a sociotechnical perspective
title_short Safe use of hospital information systems: an evaluation model based on a sociotechnical perspective
title_full Safe use of hospital information systems: an evaluation model based on a sociotechnical perspective
title_fullStr Safe use of hospital information systems: an evaluation model based on a sociotechnical perspective
title_full_unstemmed Safe use of hospital information systems: an evaluation model based on a sociotechnical perspective
title_sort safe use of hospital information systems: an evaluation model based on a sociotechnical perspective
publisher Taylor and Francis Ltd.
publishDate 2023
_version_ 1806426413536903168
score 13.21009