A Framework for Transferring Knowledge between Expatriates and Local Employees in IT -based Organisations

Knowledge management; Correlation analysis; Cultural backgrounds; Descriptive analysis; Knowledge transfer; Organisational culture; Quantitative study; Social capitals; Transfer of knowledge; Personnel

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Bibliographic Details
Main Authors: Matthew A., Dhillon J.S.
Other Authors: 57220805444
Format: Conference Paper
Published: Institute of Electrical and Electronics Engineers Inc. 2023
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spelling my.uniten.dspace-253512023-05-29T16:08:26Z A Framework for Transferring Knowledge between Expatriates and Local Employees in IT -based Organisations Matthew A. Dhillon J.S. 57220805444 7003949854 Knowledge management; Correlation analysis; Cultural backgrounds; Descriptive analysis; Knowledge transfer; Organisational culture; Quantitative study; Social capitals; Transfer of knowledge; Personnel Hiring expatriates with different cultural backgrounds can help increase an organisation's cohesiveness. The dependencies on expatriates by companies grows higher every year. The impact of expatriates leaving an organisation can cause an adverse effect unless the firm implements a strategy to foster the transfer of knowledge to local employees. Hence, a knowledge transfer framework is critical to aid the transfer of knowledge from expatriates to local employees in an organisation. We propose and evaluate a knowledge transfer framework listing essential factors that influence the successful knowledge transfer process between expatriates and the local employees at IT -based organisations. In this paper, we present a quantitative study involving 307 expatriates and local employees in IT -based organisations to confirm the significance of the identified factors from the literature. Several statistical analysis tests, such as the descriptive analysis, inferential analysis and correlation analysis, were administered. Results indicate that employee behaviour, organisational culture, the use of ICT, individual capital, social capital, and learning practices are the key factors that influence knowledge transfer process between expatriates and local employees. Results also show that there is no significant difference between the nationality of employees and the factors identified in the knowledge transfer framework. The outcome of this research will be useful to strategise knowledge transfer amongst expatriates and local employees within IT-based organisations. � 2020 IEEE. Final 2023-05-29T08:08:25Z 2023-05-29T08:08:25Z 2020 Conference Paper 10.1109/ICIMU49871.2020.9243393 2-s2.0-85097639992 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85097639992&doi=10.1109%2fICIMU49871.2020.9243393&partnerID=40&md5=1facd4ad05bd5939d00e9fb0266e8258 https://irepository.uniten.edu.my/handle/123456789/25351 9243393 114 119 Institute of Electrical and Electronics Engineers Inc. Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
description Knowledge management; Correlation analysis; Cultural backgrounds; Descriptive analysis; Knowledge transfer; Organisational culture; Quantitative study; Social capitals; Transfer of knowledge; Personnel
author2 57220805444
author_facet 57220805444
Matthew A.
Dhillon J.S.
format Conference Paper
author Matthew A.
Dhillon J.S.
spellingShingle Matthew A.
Dhillon J.S.
A Framework for Transferring Knowledge between Expatriates and Local Employees in IT -based Organisations
author_sort Matthew A.
title A Framework for Transferring Knowledge between Expatriates and Local Employees in IT -based Organisations
title_short A Framework for Transferring Knowledge between Expatriates and Local Employees in IT -based Organisations
title_full A Framework for Transferring Knowledge between Expatriates and Local Employees in IT -based Organisations
title_fullStr A Framework for Transferring Knowledge between Expatriates and Local Employees in IT -based Organisations
title_full_unstemmed A Framework for Transferring Knowledge between Expatriates and Local Employees in IT -based Organisations
title_sort framework for transferring knowledge between expatriates and local employees in it -based organisations
publisher Institute of Electrical and Electronics Engineers Inc.
publishDate 2023
_version_ 1806424038316179456
score 13.214268