Development of digital hub to inculcate knowledge sharing for energy company in Malaysia: A pilot study

• Main Authors: Hilme M.H.B.M., Kasim H.B., Al-Ghaili A.M.
• Other Authors: 57215569125
• Format: Article
• Published: Alpha Publishers 2023

Knowledge sharing activities, argued to be able to enhance organisational efficiency and gain competitive advantage for Malaysian power utility firms, are also not effectively induced. How Malaysia�s energy sector should be encouraged to use a digital hub to inculcate information sharing practises is still a significant research topic. This paper suggests and explores the techniques included in the flow process, from the brainstorming of knowledge-sharing activity predictors within a Malaysian power utility corporation to the review of raw data to the study of human behaviour in detail. This paper aims to address a pilot study using a few main aspects of the research method, including, sample size determination, questionnaire and survey distribution configuration, estimation of data collection and response rate, data interpretation, and ultimately, outcomes and analysis. For the questionnaires, multiple variables have been chosen as the suggested variables. Via an online portal and hardcopy delivery, the questionnaires were distributed in following reasons. Two samples of questionnaires were developed for the purpose of this paper; one for the consumers and the other for the employees of power utility companies serving as respondents. In order to classify information sharing behaviour patterns of respondents, future research will try to concentrate on various views held on data processing using other statistical instruments and methods to study the relevant factors suggested in the questionnaire. In order to obtain strong arguments for each attribute defined in the questionnaires, this pilot study requires data analysis using a distinct statistical model that enables a normality test and a chi square test. The findings of this pilot study have shown that a virtual network, including a digital hub, needs to be built to inculcate information-sharing behaviour that could boost human skills, knowledge and competency in the energy sector. � 2020 Alpha Publishers. All rights reserved.