The determinants of customer knowledge sharing behavior: A review study
Competition; Knowledge acquisition; Sales; Soft computing; Competitive advantage; Customer knowledge; Customer knowledge management; Enjoyment of helpings; Knowledge-sharing; Perceived ease of use; Psychological factors; Technological factors; Knowledge management
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| Main Authors: | , , |
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| Format: | Conference Paper |
| Published: |
Springer Verlag
2023
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| Summary: | Competition; Knowledge acquisition; Sales; Soft computing; Competitive advantage; Customer knowledge; Customer knowledge management; Enjoyment of helpings; Knowledge-sharing; Perceived ease of use; Psychological factors; Technological factors; Knowledge management |
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