Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation
The emergence of InternetofThings offers opportunities for public services to deliver efficient and high-quality smart services. At present, the IoT-based services (IoTbS)are still at an initial stage of the journey to Government�s digital transformation. Although the success of IoTbSimplementation...
Saved in:
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Article |
Published: |
Blue Eyes Intelligence Engineering and Sciences Publication
2023
|
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
id |
my.uniten.dspace-24396 |
---|---|
record_format |
dspace |
spelling |
my.uniten.dspace-243962023-05-29T15:23:13Z Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation Sidek N. Ali N.B. 57211621962 54985243500 The emergence of InternetofThings offers opportunities for public services to deliver efficient and high-quality smart services. At present, the IoT-based services (IoTbS)are still at an initial stage of the journey to Government�s digital transformation. Although the success of IoTbSimplementation depends on users' behaviour and their willingness to use, little attention has been paid to explore the critical quality factors (CQFs) of IoTbSthat may influence the usage and performance. This article presents the currentstate of IoTbSimplementation and will answer these questions: 1) What are the CQFsthat influence the usage and performance of IoTbSimplementation?; and2) What are the research types and research contribution types in this area? In this study, a systematic literature reviewwas performed using specific search string to obtain papers recently published from four relevant electronic databases. As a result, the systematic search yielded 10,066 hits and 11 papers were selected presenting CQFs in this context. Besides identifying the CQFs, research types and contribution types in IoTbSimplementation, this paper reports the identified research gaps that have led the author to recommend potential future directions on this topic. � BEIESP. Final 2023-05-29T07:23:13Z 2023-05-29T07:23:13Z 2019 Article 10.35940/ijeat.A2631.109119 2-s2.0-85074634521 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85074634521&doi=10.35940%2fijeat.A2631.109119&partnerID=40&md5=fe759979d508c012c2fa77c73ea2ce4c https://irepository.uniten.edu.my/handle/123456789/24396 9 1 2276 2281 All Open Access, Bronze Blue Eyes Intelligence Engineering and Sciences Publication Scopus |
institution |
Universiti Tenaga Nasional |
building |
UNITEN Library |
collection |
Institutional Repository |
continent |
Asia |
country |
Malaysia |
content_provider |
Universiti Tenaga Nasional |
content_source |
UNITEN Institutional Repository |
url_provider |
http://dspace.uniten.edu.my/ |
description |
The emergence of InternetofThings offers opportunities for public services to deliver efficient and high-quality smart services. At present, the IoT-based services (IoTbS)are still at an initial stage of the journey to Government�s digital transformation. Although the success of IoTbSimplementation depends on users' behaviour and their willingness to use, little attention has been paid to explore the critical quality factors (CQFs) of IoTbSthat may influence the usage and performance. This article presents the currentstate of IoTbSimplementation and will answer these questions: 1) What are the CQFsthat influence the usage and performance of IoTbSimplementation?; and2) What are the research types and research contribution types in this area? In this study, a systematic literature reviewwas performed using specific search string to obtain papers recently published from four relevant electronic databases. As a result, the systematic search yielded 10,066 hits and 11 papers were selected presenting CQFs in this context. Besides identifying the CQFs, research types and contribution types in IoTbSimplementation, this paper reports the identified research gaps that have led the author to recommend potential future directions on this topic. � BEIESP. |
author2 |
57211621962 |
author_facet |
57211621962 Sidek N. Ali N.B. |
format |
Article |
author |
Sidek N. Ali N.B. |
spellingShingle |
Sidek N. Ali N.B. Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation |
author_sort |
Sidek N. |
title |
Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation |
title_short |
Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation |
title_full |
Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation |
title_fullStr |
Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation |
title_full_unstemmed |
Analysing the critical quality factors in IoT-based serviceimplementation: A systematic evaluation |
title_sort |
analysing the critical quality factors in iot-based serviceimplementation: a systematic evaluation |
publisher |
Blue Eyes Intelligence Engineering and Sciences Publication |
publishDate |
2023 |
_version_ |
1806426499584098304 |
score |
13.19449 |