Web based expert system to identify trusted Partner for B2B collaboration

• Main Author: Aziz N.A.
• Other Authors: 57543867100
• Format: Article
• Published: Asian Research Publishing Network 2023

Web based expert system (ES) considered as a tool for decision making process. In the traditional supply chain, there is no standard or guideline created to evaluate or assess the potential trusted trading partner for collaboration purposes. If there is a request or a need for an evaluation, the team will be created and the assessment metric keeps changing according to the evaluation team and exposed to the bias issue. However, in web based ES, the experts� knowledge and experience were encoded into ES and act as consultant to provide recommendation to the assessment and evaluation for finding a potential trusted partner. The automation in ES helps to ensure the assessment standard every time it needed. This study provide an identification method for selecting trusted trading partners using the e2gLite web based ES, based on esupply chain trust model. Malaysian construction industry supply chain was chosen as domain for this study. � 2005 - 2015 JATIT & LLS. All rights reserved.