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The relationship between emotional intelligence and affective commitment: An examination of police officers

This paper examines the four dimensions of emotional intelligence: self-emotional appraisal (SEA), other’s emotional appraisal (OEA), use of emotions (UOE) and regulation of emotions (ROE) in predicting effective commitment. The sample used for this study consisted of 372 police officers selected fr...

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Main Authors: Baker, R., Jaaffar, A.H., Sallehuddin, H., Hassan, M.A., Mohamed, R.
Format: Article
Language:English
Published: 2020
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spelling my.uniten.dspace-128762020-07-07T06:12:12Z The relationship between emotional intelligence and affective commitment: An examination of police officers Baker, R. Jaaffar, A.H. Sallehuddin, H. Hassan, M.A. Mohamed, R. This paper examines the four dimensions of emotional intelligence: self-emotional appraisal (SEA), other’s emotional appraisal (OEA), use of emotions (UOE) and regulation of emotions (ROE) in predicting effective commitment. The sample used for this study consisted of 372 police officers selected from five contingents: Kuala Lumpur, Selangor, Johor, Sabah and Sarawak. Testing our hypotheses in the field, we found strong evidence that the four dimensions of emotional intelligence: SEA, OEA, UOE and ROE enhance affective commitment. Additionally, the study provides evidence for the government to improve service quality and commitment to the police force. © BEIESP. 2020-02-03T03:27:30Z 2020-02-03T03:27:30Z 2019 Article 10.35940/ijrte.B1138.0982S919 en
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
language English
description This paper examines the four dimensions of emotional intelligence: self-emotional appraisal (SEA), other’s emotional appraisal (OEA), use of emotions (UOE) and regulation of emotions (ROE) in predicting effective commitment. The sample used for this study consisted of 372 police officers selected from five contingents: Kuala Lumpur, Selangor, Johor, Sabah and Sarawak. Testing our hypotheses in the field, we found strong evidence that the four dimensions of emotional intelligence: SEA, OEA, UOE and ROE enhance affective commitment. Additionally, the study provides evidence for the government to improve service quality and commitment to the police force. © BEIESP.
format Article
author Baker, R.
Jaaffar, A.H.
Sallehuddin, H.
Hassan, M.A.
Mohamed, R.
spellingShingle Baker, R.
Jaaffar, A.H.
Sallehuddin, H.
Hassan, M.A.
Mohamed, R.
The relationship between emotional intelligence and affective commitment: An examination of police officers
author_facet Baker, R.
Jaaffar, A.H.
Sallehuddin, H.
Hassan, M.A.
Mohamed, R.
author_sort Baker, R.
title The relationship between emotional intelligence and affective commitment: An examination of police officers
title_short The relationship between emotional intelligence and affective commitment: An examination of police officers
title_full The relationship between emotional intelligence and affective commitment: An examination of police officers
title_fullStr The relationship between emotional intelligence and affective commitment: An examination of police officers
title_full_unstemmed The relationship between emotional intelligence and affective commitment: An examination of police officers
title_sort relationship between emotional intelligence and affective commitment: an examination of police officers
publishDate 2020
_version_ 1672614185964404736
score 13.23648

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