Customer attitudes towards internet banking and social media on internet banking in the UK
Internet banking, a cost saving and productive service delivery channel, has become a new focus of banks along with developments in information and communication technology (ICT). The advancements of ICT may help improve customer satisfaction and influence customer attitudes towards Internet banking...
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| Main Authors: | , , , |
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| Format: | Book chapter |
| Language: | English |
| Published: |
2019
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| Online Access: | http://dspace.uniten.edu.my/jspui/handle/123456789/11801 |
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