Crisis Management

Unplanned events can have a devastating effect on businesses.Crises such as fire, damage to stock, illness of key staff or IT system failure could all make it difficult or even impossible to carry out our normal day-to-day activities. At worst, this could see us losing customers and irreparable dama...

Full description

Saved in:
Bibliographic Details
Main Author: Hashim, A. H.
Format: Conference or Workshop Item
Language:English
Published: 2014
Subjects:
Online Access:http://ir.unimas.my/id/eprint/9215/1/Crisis%20Management.pdf
http://ir.unimas.my/id/eprint/9215/
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Unplanned events can have a devastating effect on businesses.Crises such as fire, damage to stock, illness of key staff or IT system failure could all make it difficult or even impossible to carry out our normal day-to-day activities. At worst, this could see us losing customers and irreparable damage to UNIMAS reputation.But with good management, we can take steps to minimize the potential impact of a disaster - and ideally prevent it happening in the first place.The lecture focuses on understanding what is a crisis, the crisis phases and remedial actions.