Using Latent Semantic Analysis to Identify Quality in Use (QU) Indicators from User Reviews
The paper describes a novel approach to categorize users’ reviews according to the three Quality in Use (QU) indicators defined in ISO: effectiveness, efficiency and freedom from risk. With the tremendous amount of reviews published each day, there is a need to automatically summarize user rev...
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| Main Authors: | , , |
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| Format: | Proceeding |
| Language: | English |
| Published: |
2014
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/8454/1/Wendy%20Tan.pdf http://ir.unimas.my/id/eprint/8454/ http://www.researchgate.net/publication/268445135_Using_Latent_Semantic_Analysis_to_Identify_Quality_in_Use_%28QU%29_Indicators_from_User_Reviews |
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