The Decision-Making Practices among Air Traffic Controllers during Conflict Resolution in Aviation Industry: A Case Study

The study explores decision-making practices among Air Traffic Controllers (ATCOs) in the Civil Aviation Authority of Malaysia (CAAM) in Sarawak, Malaysia, using the Cynefin Framework. The study intends to identify related factors that influence decision-making practices, explore how decisions are m...

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Bibliographic Details
Main Authors: Sherrie Winer, Anthony, Rusli, Ahmad
Format: Article
Language:English
Published: UNIMAS Publisher 2021
Subjects:
Online Access:http://ir.unimas.my/id/eprint/41914/1/Decision-Making%20Practices%20among%20Air%20Traffic%20Controllers%20during-1.pdf
http://ir.unimas.my/id/eprint/41914/
https://publisher.unimas.my/ojs/index.php/JCSHD/article/view/3426
https://doi.org/10.33736/jcshd.3426.2021
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