Healthcare service quality measurement in Malaysia : A scoping review
Introduction: Although healthcare service industry has been thriving in Malaysia, the types of healthcare service quality models used in past research as well as their key messages had not been explored. A scoping review was performed to determine the validated healthcare service quality models, the...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Malaysian Medical Association
2023
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/41280/3/Healthcare%20service%20-%20Copy.pdf http://ir.unimas.my/id/eprint/41280/ https://www.e-mjm.org/ |
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