User Interface/User Experience (UI/UX) Analysis & Design of Mobile Banking App for Senior Citizens: A Case Study in Sarawak, Malaysia

Smartphones are having such a huge impact to our society and in our daily lives. However, most smartphone applications are not that user-friendly for a senior-aged person. Due to the COVID-19 pandemic, everything now is done online including mobile banking services. There are seniors who refuse to u...

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Bibliographic Details
Main Authors: Elizabeth, Ubam, Irwandi, Hipiny, Hamimah, Ujir
Format: Proceeding
Language:English
Published: 2021
Subjects:
Online Access:http://ir.unimas.my/id/eprint/36819/1/banking1.pdf
http://ir.unimas.my/id/eprint/36819/
https://ieeexplore.ieee.org/document/9611136
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