Exploring effective performance of meter readers in Sesco Regional Office, Bintawa :a case study based on action learning

• Main Author: Abang Yusuf, Abang Spawi
• Format: Thesis
• Language: English
• Published: Universiti Malaysia Sarawak (UNIMAS) 1998
• Subjects: HF Commerce
• Online Access: http://ir.unimas.my/id/eprint/3556/1/Abang%20Yusuf%20Bin%20Abang%20Spawi%20ft.pdf; http://ir.unimas.my/id/eprint/3556/

This research was conducted in Sarawak Electricity Supply Corporation (SESCO) attempts to gain an insight to explore the effectiveness of performance of meter readers in SESCO Regional Office, Bintawa: A case study based on Action Learning. Specifically, this study aims to determine: the effectiveness of performance of meter readers in accomplishing their daily work targets; the causes and effects that might delay the effectiveness of the performance of the meter readers; and whether action learning could be used to solve the problems and improve the performance of meter readers.