DOCUMENT TRACKING OF TAWAU MUNICIPAL COUNCIL

This study concerns about the problems face by the staf of Tawau Municipal Council from the manual system of document transfer. The staf send document to other department by hardcopy. The detail of receiver will be record in the “send log book”. The detail consist of name of document, name of recei...

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Bibliographic Details
Main Author: Atikah, Kalinggalan
Format: Final Year Project Report
Language:English
English
Published: Universiti Malaysia Sarawak (UNIMAS) 2020
Subjects:
Online Access:http://ir.unimas.my/id/eprint/33999/1/Atikah%20Kalinggalan%20-%2024%20pgs.pdf
http://ir.unimas.my/id/eprint/33999/4/Atikah%20Kalinggalan%20ft.pdf
http://ir.unimas.my/id/eprint/33999/
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Summary:This study concerns about the problems face by the staf of Tawau Municipal Council from the manual system of document transfer. The staf send document to other department by hardcopy. The detail of receiver will be record in the “send log book”. The detail consist of name of document, name of receiver, date of the receive document and sign of the receiver. On the other hand, the receiver will record the document receive in their “receive log book”. The detail consist of name of document, name of department and date of receive document. Sometime, the receiver do not complete all the detail as the detail needed is not stated clearly in the book. This lead to problem such as dif icult to have reference on the receive document. Furthermore, the authorization cannot keep on track on the numbers of document transaction each month. Not to mention, arising issue such as misplaced or missing document, time- consuming to find the hardcopy of the document, limitation to record the transaction of document and the fact that the manual process is not environmental-friendly might just add to the dowsides of the manual process being practised currently in the organization. Document Tracking of Tawau Municipal Council is introduced as an alternative to the manual process to solve the problem. The system designed for the staff to ease the document transaction in each department and help authorization to keep track on the document transaction. To prove the efficiency and effectiveness of the system, a series of chapter will be discussed in brief further in the report.