Factors Influencing Malaysian Consumers’ Intention to Use Quick Response (QR) Mobile Payment
In the past decade, conventional payment methods of using cash is progressively replaced with electronic payments. Recently, QR mobile payment begins to receive more attention from many countries including Malaysia. Nevertheless, QR mobile payment is a relatively green area in which very limited l...
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my.unimas.ir.286602022-09-20T03:11:50Z http://ir.unimas.my/id/eprint/28660/ Factors Influencing Malaysian Consumers’ Intention to Use Quick Response (QR) Mobile Payment Siti Haslina, Hussin Muhammad Haidhar, Ibrahim Siti Rahayu, Hussin H Social Sciences (General) HE Transportation and Communications In the past decade, conventional payment methods of using cash is progressively replaced with electronic payments. Recently, QR mobile payment begins to receive more attention from many countries including Malaysia. Nevertheless, QR mobile payment is a relatively green area in which very limited literature exists on this subject matter pertaining to consumer acceptance and characteristics of adopter segments of this technology. Therefore, by applying the Technology Acceptance Model (TAM) as the main theoretical framework, the aim of the present study is to investigate the factors influencing intention to use QR mobile payment in Malaysia. Self-administered questionnaires were distributed which resulted in 485 complete responses. Perceived usefulness, personal innovativeness, perceived ease of use, subjective norm, and perceived security were found to be significant in determining intention to use QR mobile payment among Malaysian consumers. Penerbit UKM 2019 Article PeerReviewed text en http://ir.unimas.my/id/eprint/28660/1/muhd.pdf Siti Haslina, Hussin and Muhammad Haidhar, Ibrahim and Siti Rahayu, Hussin (2019) Factors Influencing Malaysian Consumers’ Intention to Use Quick Response (QR) Mobile Payment. Jurnal Pengurusan, 57. pp. 23-38. ISSN 0127-2713 http://ejournal.ukm.my/pengurusan/article/view/36831 |
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H Social Sciences (General) HE Transportation and Communications Siti Haslina, Hussin Muhammad Haidhar, Ibrahim Siti Rahayu, Hussin Factors Influencing Malaysian Consumers’ Intention to Use Quick Response (QR) Mobile Payment |
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In the past decade, conventional payment methods of using cash is progressively replaced with electronic
payments. Recently, QR mobile payment begins to receive more attention from many countries including Malaysia.
Nevertheless, QR mobile payment is a relatively green area in which very limited literature exists on this subject matter pertaining to consumer acceptance and characteristics of adopter segments of this technology. Therefore, by applying the Technology Acceptance Model (TAM) as the main theoretical framework, the aim of the present study is to investigate the factors influencing intention to use QR mobile payment in Malaysia. Self-administered questionnaires were distributed which resulted in 485 complete responses. Perceived usefulness, personal innovativeness, perceived ease of use, subjective norm, and perceived security were found to be significant in determining intention to use QR mobile payment among Malaysian consumers. |
format |
Article |
author |
Siti Haslina, Hussin Muhammad Haidhar, Ibrahim Siti Rahayu, Hussin |
author_facet |
Siti Haslina, Hussin Muhammad Haidhar, Ibrahim Siti Rahayu, Hussin |
author_sort |
Siti Haslina, Hussin |
title |
Factors Influencing Malaysian Consumers’ Intention to Use Quick Response (QR) Mobile Payment |
title_short |
Factors Influencing Malaysian Consumers’ Intention to Use Quick Response (QR) Mobile Payment |
title_full |
Factors Influencing Malaysian Consumers’ Intention to Use Quick Response (QR) Mobile Payment |
title_fullStr |
Factors Influencing Malaysian Consumers’ Intention to Use Quick Response (QR) Mobile Payment |
title_full_unstemmed |
Factors Influencing Malaysian Consumers’ Intention to Use Quick Response (QR) Mobile Payment |
title_sort |
factors influencing malaysian consumers’ intention to use quick response (qr) mobile payment |
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Penerbit UKM |
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2019 |
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http://ir.unimas.my/id/eprint/28660/1/muhd.pdf http://ir.unimas.my/id/eprint/28660/ http://ejournal.ukm.my/pengurusan/article/view/36831 |
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