Service Design Study of Pediatric Clinic

This study is to improve the services of local pediatric clinic in Kuching. The problem is observed through one of the service design method that is journey map technique. It is used to analyze the human (patient and visitor) behavior when they visit the pediatric clinic. The results from this inves...

詳細記述

保存先:
書誌詳細
第一著者: Yii, Li Min
フォーマット: Final Year Project Report
言語:English
出版事項: Universiti Malaysia Sarawak (UNIMAS) 2017
主題:
オンライン・アクセス:http://ir.unimas.my/id/eprint/23950/2/Service%20design%20study.pdf
http://ir.unimas.my/id/eprint/23950/
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