Service Design Study of Pediatric Clinic
This study is to improve the services of local pediatric clinic in Kuching. The problem is observed through one of the service design method that is journey map technique. It is used to analyze the human (patient and visitor) behavior when they visit the pediatric clinic. The results from this inves...
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| Main Author: | |
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| Format: | Final Year Project Report |
| Language: | English |
| Published: |
Universiti Malaysia Sarawak (UNIMAS)
2017
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| Online Access: | http://ir.unimas.my/id/eprint/23950/2/Service%20design%20study.pdf http://ir.unimas.my/id/eprint/23950/ |
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